Go GREEN with electronic statements from The Claxton Bank. eStatements are a convenient, safe and secure way to receive your checking and savings statements. Discover how they can help you manage your statements faster and easier.
- Faster and more secure delivery of your statement
- Receive an email notification from The Claxton Bank the day your statement is available
- Access your last 18 months of account statements and check images by logging on to your Online Banking
- View your statements 24-hours a day from anywhere with internet access.
- Print your statement at home whenever you want
- Download and save your statements to view whenever it is convenient for you.
What is an eStatement?
An eStatement is an electronic account statement delivery system that is a quicker alternative to receiving the traditional paper statement. An email notification is sent to you notifying you that your statement is available for viewing through Online Banking. By receiving an eStatement you have the flexibility to save your statement onto your computer electronically and/or print a copy at your convenience.
When do I receive my eStatements?
The Claxton Bank will send a notification to your email address and deliver your account statement to The Claxton Bank by the first business day following your statement cycle period.
Does an eStatement have the same information as my paper statement?
Yes. eStatements contain your monthly account history, just like your current paper statement, but with the convenience of electronic delivery. See deposits, withdrawals and check images just like you do on your current paper statement.
Do I receive check images with my eStatement?
Yes. Your check images are included with your e-Statement. Images are linked to the check on your statement, just click on the check number and you will see an image of both the front and back of your check that you can print for your records.
Can I still receive my paper statement?
No. At the time of your eStatement enrollment you elect to stop the delivery of your paper statement delivery.
How do I enroll in The Claxton Bank eStatements?
When logging in to your online banking you will be prompted to sign up for eStatements, however if you have seen the message and chose the either 'Ask Me Later' option or 'Decline' option you will not be prompted again for 90 and 180 days respectively. If you chose either of those options you can still switch to eStatements at anytime by going to 'Options', while logged into Online Banking and editing your eStatement options.
What if I have difficulty viewing my eStatement?
There are no special system requirements for viewing eStatements. Contact your local banking center should you have any issues viewing your statements.
Can I save my Statements for archival and future reference?
Yes. Once you have the statement pulled up simply click File, then Save As. From there you will have a variety of options to save the document as a certain type, such as, html, txt, etc. Statements remain in Online Banking for 18 months.